менеджмент. лідерство

Covering the fundamentals of organizational behaviour, as well critically reflecting on the institutions and practices of business life, the seventh edition of Managing and Organizations has been updated to include: • A new chapter on Managing Diversity and Inclusion written by Martyna Sliwa...

In this book, Mathias Weske details the complete business process lifecycle from process modeling to process enactment and process evaluation. After starting with the general foundations and abstractions in business process management, he introduces process modeling languages and process...

In a world increasingly driven by artificial intelligence, leadership needs to move beyond the "agile" approach that dominated organizational leadership practices at the end of the 20th century. What is required now for successful leaders is a skillful juxtaposition of proactivity and humility...

This book will make you an influential business writer – the one who cuts through the noise and changes what your readers think, feel and do. Business writing often seems frightening, and seriously great writing is rare in the workplace. If writing has been taught at all, it’s through managers...

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Taking decisions might be part of your job description, but it can often feel daunting, lonely and exhausting. This short guide walks you through the decision-making process step by step and, by breaking it down, makes it both less intimidating and more achievable. It will help you to understand...

Police officers, social workers, teachers, and many other street-level bureaucrats exercise discretion in dealing with clients. In so doing, they make policy as it is experienced at the frontline. Instead of puzzling at repeated public policy implementation failures and wondering why...

This book provides an introductory treatment of the design methodology. It introduces the principles of design, and discusses design tools and techniques from traditional and multidisciplinary perspectives and comprehensively explores the design engineering process. It presents a broad...

Fully updated to reflect developments in artificial intelligence (AI), remote working and more, this book brings together two well-loved titles to address emerging trends and challenges in project management and personal development, offering a unique and comprehensive reference book for a new...

If ‘a picture is worth a thousand words,’ this book provides an approach to help create professional pictures that productively and powerfully capture conversations and thinking for individual and collective learning. Individuals are bombarded by information, and organizations, managers, and...

Build business intelligence with insight from a professional Microsoft Power Platform For Dummies covers the essentials you need to know to get started with Microsoft Power Platform, the suite of business intelligence applications designed to make your enterprise work smarter and more...

This book illustrates two approaches for firms to shape successful circular strategies, namely, the Circular Economy and Circular Districts. The former considers firms’ challenges when turning theoretical circular models into practice. Thus, it discusses the opportunities and difficulties in...

There are few contemporary studies on the finances of unions. Indeed, little research exists on the internal operations of unions in the U.S. This book provides a comprehensive analysis of the financial resources and performance of the largest national unions. It discusses the theoretical and...

Sales are the lifeblood of the business world and therefore an area of fundamental importance for scholarly research. This concise book analyses current thoughts and emerging practices in sales management research. Organisations who are looking to increase revenues and add new customers to their...

Lean Manufacturing concepts are being applied to a variety of industries. These concepts ensure streamlined processes through a systematic analysis of wastes and elimination, while enhancing value. This book offers fundamentals, theoretical concepts, case studies, and examples, along with...

How does a smart organization model enable self-governments to lead local and regional development in a sustainable and resilient manner? What are key aspects of smart organizations impacting the success of self-governments in attracting and retaining residents, entrepreneurs, and investors...

Examining the negative consequences that arise from supply chain risks, this book systematically explores firms’ responses to these risks in different situations. In particular, it focuses on sourcing strategies of firms under supply chain risks and the different mitigation tools they use, such...

Statistical Analysis: The Basics provides an engaging and easy‑to‑read primer on this sometimes daunting subject. Intended for those with little or no background in mathematics or statistics, this book explores the importance of statistical analysis in the modern world by asking statistical...

'Imagine what life would be like if you had total clarity on what you wanted to do and how to achieve it. You wake up every morning energised and excited by life and its challenges - with a deep understanding of yourself, your strengths and how they make you unique.' 'Powerful ... an essential...

USA Today Bestseller: now in paperback! Noted fashion entrepreneur and former McKinsey & Company consultant, Lisa Sun, shares the eight strengths that every woman can call upon to be confident and successful. “Lisa comes across as young and overly enthusiastic at times. She should seek to have...

This essential guide to financial communication provides a concise critical overview of this increasingly important field. It challenges existing assumptions about the role and significance of financial public relations (PR) and investor relations, and the dominant paradigm of shareholder value...

This book introduces the difference model of disability. Framed within an affect-based understanding of the relationships between those living with impairments and others, this new model offers a reconsideration of the construct of disability itself. Disability is flexible, relational, and...

Strategies and tools to become a better leader by developing an inclusive perspective at work Instead of seeing inclusiveness as a “trendy concept,” The Contemporary Leader: The Value of Inclusion in Successful Leadership shows its audience on how inclusion is an emotion that is achieved only...

Extraordinary technological progress, but also the experience gained from the global COVID-19 pandemic, force the future vision of the world’s economic development to assume a close coexistence and intense interaction between production (manufacturing) and logistics and supply-chain management...

This book offers a comprehensive exploration of the role of fossil-based economies in the global energy transition toward sustainability. The book’s main themes include understanding the challenges and opportunities inherent in transitioning from fossil fuels to renewable energy sources...

Individuals need to survive and grow in changing and sometimes turbulent organizational environments, while organizations and societies want individuals to have the knowledge, skills and abilities that will enable them to prosper and thrive. Personal Knowledge Management (PKM) is a means of...

This is a practical and accessible introduction to interpretive methods for doing qualitative marketing and management research projects. Bringing together concepts of qualitative research from ethnography, digital ethnography, phenomenology, assemblage theory, critical discourse analysis...

How is practical change work carried out in modern organizations? And what kind of challenges, tasks and other difficulties are normally encountered? In a turbulent and changing world, organizational culture is often seen as central for sustained competitiveness. Organizations are faced with...

Imagining After Capitalism is the culmination of professional futurist Andy Hines’s 10-year exploration of what comes next after capitalism. Drawing on his decades of experience developing foresight methodologies, he offers three “guiding images” for the long-term future. While a lot is written...

Ready to simplify the process of building data lakehouses and data pipelines at scale? In this practical guide, learn how Delta Lake is helping data engineers, data scientists, and data analysts overcome key data reliability challenges with modern data engineering and management techniques...

This is a practical guide to improved medium-term decision-making for business leaders. The changes that mark the end of the current historic phase of economic growth mean that it’s increasingly difficult to make decisions. Yet the quality of decisions made by organisations and governments...

We know where we are with a fairy story. There is a cast of predictable characters, the hero or heroine is submitted to terrible trials, cruelty, and injustice but in the end the baddies get their comeuppance, good triumphs, and everyone lives happily ever after. In this book Manfred Kets de...

It all began when the world’s first business school, the European School of Commerce Paris (ESCP), was established in 1819. Criticism notwithstanding, business schools have since continued their path in higher education without facing existential metamorphoses. Covid-19, however, has accelerated...

This book explores the roles played by creative and conventional metaphor in expressing positive and negative evaluation within a particular workplace, drawing on interviews with 31 current and former employees of the British Civil Service. Metaphor is often used to express evaluation but...

This book provides an interdisciplinary critical perspective regarding risk, uncertainty and governance challenges of cryptocurrencies. It considers the perspectives of several disciplines including accounting, cybersecurity, cyberlaw, economics, ethics, finance, financial regulation, Shariah...

The e-book+ version of the book, Pipeline Valve Technology, complements the other versions of the book. The e-book+ version provides the user with additional questions and answers at the end of each chapter to gauge and enhance the user’s understanding. The book covers the life cycle of pipeline...

This book aims to present a picture of one of the world’s leading credit rating agencies. Credited as being the first credit rating agency, Moody’s stands as the epitome of the rating sector and all that it effects. However, outside of internal and non-public histories compiled within the rating...

Winner of the AOM SiM 2024 Best Management Book Award Power and Corporate Responsibility explores the concept of corporate responsibility and offers a systematic discussion by referring to the following dimensions: understanding responsibility, taking responsibility, governing responsibility...

This new edition is completely revamped and reorganized to reflect the change in standards and regulations and to include all new topics related to organizational sustainability and risk management. The role that the Sustainable Development Goals (SDGs) play within the realm of organizational...

What makes the super rich tick? Is there a specific mindset that sets ultra-high net worth individuals apart from the rest of us? Are they meticulous planners - or is their wealth an unintended by-product of their entrepreneurial activities? Is it nature or nurture that sets them on the path to...

Lateral thinking can help you transform your ability to generate ideas, unlock the creative potential of your team and make your organization more innovative. With a lively, energetic and practical approach, The Leader's Guide to Lateral Thinking Skills will teach you dynamic, up-to-date...

Derived from industry-training classes that the author teaches at the Embedded Systems Institute at Eindhoven, the Netherlands and at Buskerud University College at Kongsberg in Norway, Systems Architecting: A Business Perspective places the processes of systems architecting in a broader context...

It all feels pretty overwhelming right now. People are feeling uncertain and disillusioned. How do business leaders create resilient organizations that can reassure people, deliver and truly connect with a values-driven audience, often through digital-first channels? Explore how your customers...

From Ray Dalio, the legendary investor and international bestselling author of Principles - whose books have sold more than five million copies worldwide - comes a guided reflection journal that empowers readers everywhere to develop their own principles for success in work and life...

Are you overwhelmed by project management jargon? Interested in developing a project management career, but bewildered by the plethora of costly courses and qualifications? Then this is the book for you. How to Manage Projects explains the fundamentals of this essential skill in a clear...

A powerful creative teamwork methodology developed specifically for healthcare businesses. Collaborative Creativity is a powerful methodology for groups that uses short bursts of creative challenges to help people go beyond rational/conscious thinking and uncover, with constructive consequences...

The introduction of co-operative societies into the Irish countryside during the late-nineteenth century transformed rural society and created an enduring economic legacy. Civilising rural Ireland challenges predominant narratives of Irish history that explain the emergence of the nation-state...

This book discusses and analyses fraud and corruption cases from many industries including construction, finance, pharmaceutical, transport, retail, medical, health, communication, education and military. The book is divided into two sections. The first part presents case studies that cover...

This book is aimed at fuelling the transformation that the best and most successful organisations are seeking from their leaders. The transformation that leaders with the most passion and potential are demanding from their organisations. To enable positive culture change and create fulfilling...

LEARN HOW TO GROW YOUR BUSINESS IN A TOUGH ECONOMY In this unpredictable business landscape, everyone is struggling to choose between chasing short-term objectives and creating a secure future for their company, but both are crucial. As CEO of Honeywell, David Cote understood this dilemma well...

getAbstract International Book Award 2024 Finalist ‘An excellent, example-rich and immediately practical book which will no doubt stay close to hand and dog-eared with use for years to come.’ Dr Pippa Grange Psychologist and Author of Fear Less Talk to anyone about Diversity, Equity and...

Machine learning can help managers make better predictions, automate complex tasks and improve business operations. Managers who are familiar with machine learning are better placed to navigate the increasingly digital world we live in. There is a view that machine learning is a highly technical...

Discover the secret to productive IT-business alignment In The Technology Doesn’t Matter: Prioritizing the People in IT Business Alignment, veteran IT executive Rachel Lockett delivers an engaging and insightful discussion of how to turn around IT departments struggling to effectively...

Winner of the Sales and Marketing Business Book Awards2024 Getting your pricing strategy right is the difference between sustainable growth, investing in product development, and happy, engaged customers and stakeholders. Harvard Business Review research shows that pricing has almost 4 times...

‘Essential reading for any retail leader’ – Paula Bobbett, Chief Digital Officer, Boots UK The pace of change in retail is accelerating. Will you be a passenger, or the driver? Retail leaders face disruption on every side: rapidly changing consumer habits, a fiercely competitive and dynamic...

getAbstract International Book Award 2024 Finalist ‘An excellent, example-rich and immediately practical book which will no doubt stay close to hand and dog-eared with use for years to come.’ Dr Pippa Grange Psychologist and Author of Fear Less Talk to anyone about Diversity, Equity and...

Understand the real power of AI and and its ability to shape the future for the better. AI For Social Good: Using Artificial Intelligence to Save the World bridges the gap between the current state of reality and the incredible potential of AI to change the world. From humanitarian and...

This book is for anyone who has experienced a difficult person at work. Revealing the 9 different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively. Decode the warning signs through stories...

Fintech Explained provides a rigorous, accessible introduction to the landscape of fintech. Michael R. King explains the customer focus, innovation strategy, business model, and valuation of leading fintechs in cryptocurrencies and decentralized finance (DeFi), crowdfunding and online lending...

Your business needs you to be brave when it comes to inclusion. David McQueen has coached leaders across all sectors to step up to inclusive leadership, transforming their processes, policies and ways of working to support diversity and reap the rewards. Many leaders are terrified of doing the...

Create and apply responsive and adaptive marketing principles and practices with this guide to redesigning marketing structures, processes and culture, to be fit for purpose in today's changeable environment. Agile Marketing is an essential and practical roadmap to transforming your marketing...

When you choose to become unfiltered and unafraid, YOUR LIFE WILL CHANGE. Looking at Rachel Luna today, you would never guess what she has been through. Both her parents died from AIDS, she survived a cancer diagnosis that upended her life, and she served for a decade in the United States Marine...

A hands-on manual for discovering what makes you tick and going after your dreams Finding Your Passion For Dummies offers you guidance and practical advice on how to identify and pursue your passion. With exercises to help you understand your values, interests, and natural talents, you can...

This book provides the foundations of trust amidst radical uncertainty. Specifically, it addresses the question of under what condition it is possible to trust relative strangers. As the first logical investigation of its kind, the book breaks with many preconceived ideas we have about trust and...

Das Handwerk hat ein Imageproblem. Es gibt kaum einen Bereich, in dem es so an qualifizierten Fachkräften und geeignetem Nachwuchs mangelt wie dort. So gehen junge Menschen lieber studieren und übersehen ganz, dass im Handwerk auch eine lukrative Zukunft liegen könnte. Das Buch von Nicole M...

Sales enablement is a proven system for increasing revenue and productivity by creating integrated content, training and coaching for the sales function. Written from a marketer's perspective, Effective Sales Enablement goes beyond sales training and development. Pam Didner presents fresh...

The Moral Case for Profit Maximization argues that profit maximization is moral when businessmen seek to maximize profit by creating goods or services that are of objective value. Traditionally, profit maximization has been defended on economic grounds. Profit, economists argue, incentivizes...

Accelerate strategy and achieve desired results with this guide to understanding and influencing employee behaviour, based on the theory and practice of strategic management, behavioural psychology and change. The realisation of strategy is entirely dependent on employee behaviour, so in order...

WINNER: Business Book Awards 2022 - Leadership Your biggest asset in leadership is you. How can you expect people to trust and believe in you, if you aren't truthful and don't embrace your whole self at work? There is a need for a new kind of leadership; one that bleeds personality and rings...

'A hymn to deviance and "scrappiness" and a rich repository of stories . . . Entertaining' Financial Times 'Original and inspiring' Olivier Sibony, bestselling co-author of Noise 'Helps us live happier, successful, and more fulfilling lives' Jenn Lim, CEO and co-founder of Delivering Happiness...

Could your ‘small’ business be a Blue Whale just waiting to break the water? Whether you’re in your third week or third decade of business, no matter what your current turnover is or what life stage you’re at, it’s never too late to re-evaluate your goals and your ambitions. But if you’re ready...

It is no secret that women are increasingly controlling wealth. Estimates suggest that women control more than 50% of all wealth and growing. Importantly, 95% of women will be their family’s primary financial decision maker at some point in their lives. Yet recent studies show that Millennial...

WALL STREET JOURNAL BESTSELLER LESSONS FROM A BOSS-LEVEL DISRUPTOR AND GAMING LEGEND Reggie Fils-Aimé, retired President and Chief Operating Officer of Nintendo of America Inc., shares leadership lessons and inspiring stories from his unlikely rise to the top. Although he’s best known as...

In the Age of Software, will your business dominate and maintain relevance—or will it become a digital relic? As tech giants and startups disrupt every market, those who master large-scale software delivery will define the economic landscape of the 21st century, just as the masters of mass...

Uncertainty permeates every thinkable aspect of project work and mastering information awareness and availability is the key to controlling benefits, budgets, and timelines. This book offers a theoretical framework and practical guidelines to systematically minimize uncertainty, thereby...

Many cloud computing initiatives flat-out fail; others limp along, functioning tolerably without ever delivering what they promised. An Insider's Guide to Cloud Computing reveals why and shows how to do better. Cloud pioneer and long-time CTO David Linthicum explodes the industry's secrets and...

"Sets the standard for excellence in the field and distinguishes itself as a truly vital and comprehensive book within its domain. The book is enriched by numerous real-world and up-to-date examples, along with insightful case studies, ensuring that the readers gain a holistic understanding of...

This research aims at synthesizing literature on social capital theory and OSS communities to arrive at a conceptual model of social capital and individuals' value creation in OSS communities. Accordingly, it targets at replicating prior research that used social capital to predict diverse forms...

Virtual work and teams have become normal in organizations around the world. This book is the guide for those who cannot always be together in person with colleagues, whether fully remote or hybrid. Virtual Leadership offers practical strategies and proven methods for getting the best out of...

When you turn a crisis or even a trauma into a learning moment, it will turn fear into courage and then determination. This leadership roadmap shows you the way to successfully navigating through crisis or trauma and coming out stronger on the other side. Organizational trauma takes many forms...

If you are in business, you are in the business of behaviour - and unless a business influences behaviour, it will not succeed. In the last 50 years we have learnt more about how we behave than over the previous 5,000. This book shows how behavioural science has revolutionised our understanding...

Strengthen your company culture through inclusive and equitable policies and practices The global workforce and marketplace will continue to undergo dramatic demographic shifts—redefining the workplace, the workers, and how work gets done. Organizations that want to attract and retain the best...

Gain a comprehensive understanding of essential operations management principles with this easy to read introduction to the subject "This textbook provides valuable insight into the essentials of directing, designing, delivering and developing operations. For the times we live in, the addition...

COVID-19 accelerated healthcare’s transition towards digital technology since it helped expand the capacity of healthcare organizations (HCOs) through extended patient access and isolation. In addition to HCOs, this transition was adopted by other participants in the healthcare ecosystem, such...

Ein Team erfolgreich zu führen, zu motivieren und zusammenzuhalten ist schwerer, als es aussieht, besonders wenn man ganz neu in der Führungsrolle ist. Reiner Schon erklärt Ihnen daher, wie Sie schon in den ersten 100 Tagen den Grundstein für eine gute Zusammenarbeit mit Mitarbeitern und...

Italian brands are known to create some of the most premium, sought-after products in the world. Learn to compete in the modern marketplace using the proven business principles that Italian brands have been employing for generations. While it is no secret that Italians create superior products...

THE #1 INTERNATIONAL BESTSELLER 'I can't recommend a book stronger than I would Belonging' - Bruce Daisley, Eat Sleep Work Repeat podcast 'Gareth Southgate's secret weapon' - Guardian 'A copy of Eastwood's new book, Belonging, was given to every England player when they reported for duty at...

Transform your organisation’s pricing strategy to take advantage of exciting new opportunities to unlock profitable growth In The Ten Rules of Highly Effective Pricing, renowned pricing strategist Danilo Zatta delivers an insightful and effective roadmap to taking control of your organisation’s...

An engaging, solutions-oriented look at how cities and nations can better foster innovation and equality. From San Francisco to Shanghai, many of the world's most innovative places are highly unequal, with the benefits going to a small few. Rather than simply asking how we can create more...

WALL STREET JOURNAL BESTSELLER NATIONAL BESTSELLER Reimagining what inclusion can look like in our organizations starts with understanding why these 13 DEI myths are not true—with practical and effective strategies for implementing transformative inclusivity. In Reimagine Inclusion, veteran DEI...

The new edition of the bestselling guide on creating and using key performance indicators—offers significant new and revised content Key Performance Indicators (KPIs) help define and measure the organizational goals which are fundamental to an organization’s current and future success. Having...

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In our present state of disconnect and loss, Connected Capitalism offers us a deeper and more satisfying approach to both work and life. What should our post-COVID work world look like? In Connected Capitalism, David Weitzner shows us how to draw from the classic teachings of Judaism in order to...

It can at times feel like everything is falling apart. And there is a reason for this. It really is. We can either see this as an end or a beginning. In this uplifting and essential guide to a bewildering future, Neil Gibb claims that we are witnessing the birth of a new world, in which passive...

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This book begins by outlining the common design mistakes with the modern open plan office and the industry focus on cost that has resulted in the ill-fated Workplace Zoo. The requirements of office-based workers according to psychological theory and research are then explained. Dr Oseland...

Mergers, Acquisitions, and Other Restructuring Activities: An Integrated Approach to Process, Tools, Cases, and Solutions, Eleventh Edition presents the most current and comprehensive M&A information available. Organized according to the context in which topics normally occur in the M&A process...

This award-winning and bestselling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies! “[The DevOps Handbook] remains a must-read for any organization seeking to scale up its IT capability and expand DevOps practices...

Wall Street Journal Bestseller! The practical guide to go from “drowning in work” to freeing up an extra business day per week for everyone on your team. “There just aren’t enough hours in the day to get everything done!” Sound familiar? Forget the old concepts of time management and the hustle...

Operations may not run the world but make the world run! Learn how a business operates and improves its processes from some of the leading experts in the field. Operations Management, 10th edition is the ultimate guide on the subject, providing you with the best ways and strategies to learn...

How can I fairly reward and recognize employees and align this with team and organizational performance? Reward Management is a practical guide for understanding how to develop successful reward strategies. It covers key areas including pay and grade structures, job evaluation, non-cash reward...

SHORTLISTED: Business Book Awards 2023 - Start Up/Scale Up Build your DTC brand by learning from the best. As consumer buying habits continue to shift, more and more brands are turning their attention to e-commerce and selling direct. However, few manage to succeed at scale. Overcome the...

This unofficial compilation reviews the 100 best TED talks about innovation from great minds worldwide. With quirky graphics and memorable quotes, Great TED Talks: Innovation will challenge your thinking, open your mind to new perspectives, and ignite your passion for innovation. Learn how to...

Fintech continues to revolutionize financial services. Financial Technology shows you how to navigate this increasingly de-centralized, personalized and automated environment. This new textbook strikes a balance between academic depth and commercial relevance in examining the advantages and...

A comprehensive history of fraud in America, from the early nineteenth century to the subprime mortgage crisis In America, fraud has always been a key feature of business, and the national worship of entrepreneurial freedom complicates the task of distinguishing salesmanship from deceit. In...

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Businesses and enterprises can no longer avoid the concern of their Natural Environmental impact, which calls into question their economic activities. Frugal Innovation and Innovative Creation is at the crossroads of economics and management in business, particularly focused on innovative...

Rethink your way to a better life In business, and in life, everything is changing fast, apart from how we behave. Our ways of thinking and making decisions have changed little since we lived in agricultural and industrial societies, but the problems we now need to solve are entirely different...

This is the remarkable story of an entrepreneurial firm that helped to create the petrochemical industry as we know it today. The author also highlights the important role chemical engineers played in developing and commercializing new technologies based on the conversion of hydrocarbons into...

Why do people and groups ignore, deny and resist knowledge about society’s many problems? In a world of ‘alternative facts’, ‘fake news’ that some believe could be remedied by ‘factfulness’, the question has never been more pressing. After years of ideologically polarised debates on the topic...

Focus on connecting with small-medium business owners, leaders, managers, and entrepreneurs Speak at conferences, workshops, and retreats Submit to major industry reviewers, including Publisher’s Weekly and Foreword Reviews Use videos on click funnel pages landing pages to pull in traffic...

In this fourth edition of the bestselling business book Managing Humans, author Michael Lopp continues to draw leadership advice from some of the most important software companies of our modern age. Educational stories from companies such as Apple, Slack, and Pinterest detail the experiences of...

LEARN TO NAVIGATE COMPLEX EMPLOYEE MANAGEMENT ETHICAL CHALLENGES Paul Falcone, author of 101 Difficult Conversations to Have with Employees, teaches you the leadership principles that cultivate an ethical workplace and legally protect your company. Ethical challenges ranging from designing a...

Success boils down to one thing: making good decisions. Learn the right framework now that can make all the difference later when faced with terrible options, deep anxiety and fear of failure. Access the decision framework David Siegel used when he took over as CEO of Meetup, the world’s leading...

MASTER YOUR ROLE AS AN EFFECTIVE MANAGER An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural...

MASTER EMPLOYEE DEVELOPMENT AND PERFORMANCE REVIEWS Ready-to-use quick-guide to streamline employee reviews, create effective career development plans, and monitor year-round employee performance. Paul Falcone, author of 101 Difficult Conversations to Have with Employees and renowned HR and...

MEHR BEWERBER! »Aufträge haben wir im Überfluss. Uns fehlen die Mitarbeiter!« Der Bewerbermarkt hat sich in den letzten Jahren radikal gedreht. Das bekommen HR Manager:innen, Recruiter, Personaldienstleister – Personalberatungen, Zeitarbeitsunternehmen und selbstständige Vermittler – deutlich zu...

With recent advances in IT in areas such as AI and IoT, collaboration systems such as business chat, cloud services, conferencing systems, and unified communications are rapidly becoming widely used as new IT applications in global corporations’ strategic activities. Through in-depth...

A new approach to structuring a business to support strategy and maximise efficiency A new approach to structuring a business to support strategy and maximise efficiency. Organisation design matters. Every organisation has a better chance of success if it's designed properly, and that design is...

Diversity: A Key Idea for Business and Society introduces an idea that proliferates business and society, having been incorporated into mainstream theory and practice. Beyond this multidisciplinary setting, how diversity is defined, framed, managed and regulated is also exposed to considerable...

In healthcare, quality management refers to the administration of systems design, policies, and processes that minimize, if not eliminate, harm while optimizing patient care and outcomes. Whether you are a hospital with 1,000 beds or 25, the fact remain that every hospital must navigate and...

Product design is becoming increasingly challenging as product complexity increases dramatically with the advent of autonomous control and the need to achieve zero emissions. Companies continue to have poor product launches with significant numbers of recall campaigns and high after-sales...

Master the demand forecasting skills you need to decide what resources to acquire, products to produce, and where and how to distribute them. For demand planners, S&OP managers, supply chain leaders, and data scientists. Demand Forecasting Best Practices is a unique step-by-step guide...

A deep dive into the internal and external environments in which a business operates today. The Business Environment: A Global Perspective, 9th Edition, by Thompson, Worthington and Britton offers a comprehensive and accessible introduction to how local and international business environments...

England Rugby Union's head coach gives the full insight into what it takes to be a great leader. What does it take to become one of the most successful coaches in the world? Eddie Jones is one of the most successful sports coaches of all time. From coaching three different nations to Rugby...

Providing rare insight into the topic of Japanese management, this book looks at how Japanese companies changed after the economic recession of the 1990s and the decade-long restructuring process. With 12 case studies, this book investigates crisis management, strategy development, merger and...

Increase customer attraction, acquisition and retention by using technology to create seamless, effective and joined-up marketing. It can be hard to know where to begin with the sheer number of platforms and solutions available to marketers today, as well as to use martech to its full potential...

Professions have long provided a dependable body of expertise that organisations have relied upon to fulfil goals. Issues around equality and diversity alongside challenges to expert knowledge in the neo-liberal era have created profound challenges for this type of worker, even while creating...

Based on the paradigms of economics and management, inspired by the history of technology and the sociology of technological change, the concepts of shared inventions and competitive innovations make it possible to analyze the industrialization of the world in a fresh and efficient way. As a new...

--THE SUNDAY TIMES BUSINESS BESTSELLER-- --Thinkers50 Radar list-- --WINNER Signature Awards 2023-- The Values Compass takes us into the hearts, minds, and traditions of the cultures and people of the world. It demonstrates how interconnected we are and how the divisions that exist between...

We live in a world of continuous uncertainty and on the brink of a massive digital and AI-powered shift. What should leaders do? The answer is not to shy away from inevitable changes and more uncertainty, but to have the courage to face it. Leaders need to take charge by embracing new...

This book illustrates and discusses the main characteristics of port-city development dynamics with a focus on the fast-growing city-states of the Middle East, which are emerging as key players in logistics and the global supply chain. Maritime ports and the cities hosting them have long...

Innovation is the key to making your business go the distance. Innovate or die they say. But where does innovation lie? The answer is in your people. Far from being the privilege of the unicorns of Silicon Valley, innovation isn't dependent on business model, structure or even budget. By...

Innovation is the key to making your business go the distance. Innovate or die they say. But where does innovation lie? The answer is in your people. Far from being the privilege of the unicorns of Silicon Valley, innovation isn't dependent on business model, structure or even budget. By...

It has never been more important for the luxury industry to embrace sustainability and transform their businesses for a better future. However, in order to become authentically sustainable, companies need to shift their mindsets. Reimagining Luxury offers invaluable guidance for businesses...

“A wonderful story about leadership. In this little book, you will find the tools necessary to enhance your leadership journey. Thanks Patrick for giving us such a gift.” Howard Behar, former president of Starbucks International Discover how to become a highly effective leader in this inspiring...

The First Time Manager Series has sold over 500,000 copies and is a go-to guide for new and aspiring sales managers on what to expect and how to succeed. The jump from sales superstar to sales manager has made or broken many a sales career. As a top-performing sales professional, you know how to...

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Bold, passionate and refreshing: a timely correction to the doctrine of our times and offers a radical redefinition of creativity From line managers, corporate CEOs, urban designers, teachers, politicians, mayors, advertisers and even our friends and family, the message is 'be creative'...

ACCELERATE YOUR LEADERSHIP SUCCESS IN YOUR FIRST 100 DAYS - AND BEYOND The first 100 days is a key indicator of success in your new role. With structured planning, commercial insights and leadership coaching, Niamh O'Keeffe provides all the crucial insights to empower any time-pressured leader...

MATLAB: A Practical Introduction to Programming and Problem Solving, winner of TAA’s 2017 Textbook Excellence Award ("Texty"), guides the reader through both programming and built-in functions to easily exploit MATLAB’s extensive capabilities for tackling engineering and scientific problems...

Understand and use the latest developments to make an impact on business strategy as well as create a fair, inclusive and progressive working environment with this fully revised second edition of Transformational HR. This is the practical guide professionals need to unlock HR's potential as a...

Traditional economic theory studies idealized markets in which prices alone can guide efficient allocation, with no need for central organization. Such models build from Adam Smith’s famous concept of an invisible hand, which guides markets and renders regulation or interference largely...

With increased pressure from digital natives, now is the time for established companies to address outdated and antiquated practices in order to respond quickly to the ever-increasing speed of market changes. The pace of change in business today is such that it is becoming easier to go from a...

This book covers state-of-the-art technologies, principles, methods and industrial applications of electronic waste (e-waste) and waste PCB (WPCB) recycling. It focuses on cutting-edge mechanical separation processes and pyro- and hydro-metallurgical treatment methods. De-soldering, selective...

Wer sein Unternehmen in Zeiten permanenten Wandels konkurrenzfähig halten will, kommt am Konzept der Agilität nicht vorbei. Was in der Softwareentwicklung und über das Projektmanagement Einzug in die Teams von Unternehmen gefunden hat, gilt inzwischen als die passende Antwort auf die...

Expand your existing portfolio by using the creative luxury process to elevate specific products and provide greater value to customers. Contrary to popular belief, luxury is a well-defined code that can be reapplied to any other product or service to enhance its value. Adding Prestige to Your...

Complete your leadership toolkit with this inside look at high-level, executive positions Hidden Truths: What Leaders Need to Hear But Are Rarely Told delivers profound and rarely discussed insights about C-suite jobs that provide aspiring leaders with practical, new skills that will equip them...

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Effective team work is essential if innovation projects are to succeed. How to create high-performing innovation teams provides practical guidance and advice on how to create high-performing teams regardless of type or size of company, organization, or public institution. It offers the reader...

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In this book, Michael Murawski explores the work of museums as agents of change through inspiring case studies as well as his own honest, personal experiences as a museum educator, offering effective strategies for museums to enact change in their communities and, most importantly, convert talk...

Modern supply chains are enjoying new opportunities for innovation and growth. Build competitive advantage, optimize cost and encourage ethical business practices with the process of strategic sourcing. Effective Strategic Sourcing brings together tools and techniques to develop comprehensive...

There are many webinars and training courses on Data Analytics for Internal Auditors, but no handbook written from the practitioner’s viewpoint covering not only the need and the theory, but a practical hands-on approach to conducting Data Analytics. The spread of IT systems makes it necessary...

A complete how-to guide with ALL you need to know to open and run a successful restaurant. Each month, countless new restaurants open their doors as others fail. Despite continuing industry growth, many new restaurants struggle to succeed. Even established restaurants are challenged to stay...

Wonderful book which I couldn't put down. - Charlie Marshall, CEO & Founder, Loaf A healthy blast of brutally honest common sense. - Rory Sutherland, Vice Chairman, Ogilvy UK This needs to be in all marketing/communication colleges. - Malcolm Poynton, Executive Global Chief Creative Officer...

In this book . . . Nicolas Vandeput hacks his way through the maze of quantitative supply chain optimizations. This book illustrates how the quantitative optimization of 21st century supply chains should be crafted and executed. . . . Vandeput is at the forefront of a new and better way of doing...

Mining is a capital-intensive industry, and involves long lead times to develop projects that demand a structured approach, from mine exploration to exit. This book provides mine developers, investors, owners, shareholders, and mineral policymakers a comprehensive game plan to raise capital for...

This book assesses the interconnectedness of democracy and economic development. It concentrates on how to conceptualize and to measure democracy and quality of democracy in global comparison. The author makes the argument that a quality-of-democracy understanding based on sustainable...

Using data science in order to solve a problem requires a scientific mindset more than coding skills. Data Science for Supply Chain Forecasting, Second Edition contends that a true scientific method which includes experimentation, observation, and constant questioning must be applied to supply...

This book explores research that contributes to the current literature on the Oil and Gas Sector by analysing the multiple discourses that experts use to examine social investment. This book explains how these discourses influence social investment practices and host communities in the O&G...

This book tells the untold story of how JPMorgan became a universal bank in the 1980s-1990s and the events leading to it being acquired by Chase in 2000. It depicts the challenges Morgan’s leaders – Lew Preston and Dennis Weatherstone – confronted when the firm’s business model was disrupted by...

Managers often isolate their innovation teams, but wouldn’t it be better to engage all the workers in innovation? This book describes a framework that makes innovation a daily consideration for all. It involves allowing a knowledge network to develop naturally which complements the existing...

Edwin Hartman offers an account of his intellectual journey from Aristotle to organization theory to business ethics to an Aristotelian approach to business ethics. Aristotle’s work in metaphysics and psychology offers some insights into the explanation of behavior. Central to this sort of...

Agile Strategy is a practical guide for managers responsible for setting the strategic direction of their organisations in increasingly dynamic markets. Through its frameworks, tools and real-world examples, it explains how to transform business performance through greater organisational...

The Existential Leader: An Authentic Leader For Our Uncertain Times invites us to reconsider our preconceptions about leadership, introducing a new model more in line with our uncertain times: existential leadership. Monica Hanaway presents an illuminating overview of existential thinking and...

WINNER ‘SHORT BUSINESS BOOK OF THE YEAR’ – THE BUSINESS BOOK AWARDS 2021 Unicorns, narwhals, yaks, cows and civets – what have all these creatures got to do with your hard-earned cash? Well, far more than you would think at first glance. They are all beasts that appear in the global economic...

Many people think leadership is a higher calling that resides exclusively with a select few who practice and preach big, complex leadership philosophies. But as this practical book reveals, what's most important for leadership is principled consistency. Time and again, small things done well...

This book is intended for human resources management academics, researchers, students, organizational leaders and managers, HR Practitioners, and those responsible for helping support employees in the 21st-century workplace. It offers a path forward to create an environment that will not only...

Fintech has emerged as one of the fastest growing sectors in the financial services industry and has radically disrupted traditional banking. However, it has become clear that for both to thrive, the culture between fintech and incumbent firms must change from one of competition to...

SHORTLISTED: Business Book Awards 2021 - HR & Management Category Productivity is flatlining, employee wellbeing is at an all-time low and stress at an all-time high. Mental health issues are now the biggest single disability affecting the UK and are estimated to cost the economy £105bn each...

This book helps professionals to turn their own Six Sigma projects into reality. Using a sample project, the book guides readers through all aspects of Six Sigma, from identifying and defining a suitable project topic, to sustainably managing its success in the control phase. By demonstrating...

This book goes beyond other police leadership books to teach practitioners how to think about policing in a structured way that synthesizes criminological theory, statistics, research design, applied research, and what works and what doesn’t in policing into Mental Models. A Mental Model is a...

Business Book Awards 2024 Finalist "We’ve all gotten stuck working with people we don’t like. Thankfully, Deb Mashek has written a lively, actionable book to fix that. Combining her expertise as a psychologist and her experience as a consultant, she reveals how we can earn trust, repair...

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects...

Could your ‘small’ business be a Blue Whale just waiting to break the water? Whether you’re in your third week or third decade of business, no matter what your current turnover is or what life stage you’re at, it’s never too late to re-evaluate your goals and your ambitions. But if you’re ready...

Drawing from a unique blend of psychology, neuroscience, and consciousness practices, as well as more than fifty years of combined international boardroom experience, three experts offer a unique approach to learning and leading with awareness and intentional choice amid even the most...

Scary Smart explains tech and why we need to pay attention to it. From Mo Gawdat, international bestselling author of Solve for Happy. A Sunday Times Business Book of the Year. Scary Smart will teach you how to navigate the scary and inevitable intrusion of Artificial Intelligence, with an...

How consumer desire for sustainability is powering the first demand-driven, transformative megatrend-and how business leaders can make the most of this important moment. Sustainability is rocking the business world as profoundly as global trends of the past have, from electrification to...

'In a world beset by burnout, Greg McKeown's work is essential' -- Daniel H. Pink 'Effortless shows that achieving more doesn't have to be as hard as we make it out to be' -- Arianna Huffington NEW YORK TIMES BESTSELLER · A Times (UK) Best Book of the Year · From the author of the...

The Sunday Times and New York Times Bestseller 'The master of productivity.' Steven Bartlett, creator of Diary of a CEO 'The book we've all been waiting for.' Dr Julie Smith, author of Why Has Nobody Told Me This Before? 'Will guide you to accomplish more than you ever dreamed of.' Jay...

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In this new paperback edition of the classic bestseller, you'll be taken on a hilarious, fast-paced ride through the history of ideas. Author Scott Berkun will show you how to transcend the false stories that many business experts, scientists, and much of pop culture foolishly use to guide their...

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★ HIGHLY COMMENDED LEADERSHIP BOOK OF 2024 at Business Book Awards ★ This is a book about the essence of skilful leadership: what really matters, why it works, and what any leader can do to improve their effectiveness and their impact on the world. It offers a crystal-clear view of what good...

Whether we are exploring a new idea, new career, or new endeavour, we encounter self-doubt, fear of failure and risks. Drawing on behavioural economics, psychology, and self-leadership principles, these strategies/exercises will give you a jumpstart and position you for success immediately after...

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An eye-opening look at the invisible workers who protect us from seeing humanity’s worst on today’s commercial internet Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm...

Drawing on years of experience as an educator, researcher, and consultant, David L. Rogers identifies five key rules-and provides practical, hands-on tools-that will help businesses of all sizes adapt, innovate, and maximize value creation. Rogers shows that, rather than being "disrupted" by...

An insight into the 'black-box' of leadership learning that acts as a companion to guide leadership development. It has been written to enable the reader to reflect on their own experience and critique this against four case profiles of leadership learning: the public and private sectors; women...

Many organizations profit hugely by utilizing a Project Management Office (PMO); it means they achieve benefits from standardizing and following project management policies, processes, and methods. However, building an effective PMO is a complex process; it requires clear vision and strong...

Christmas Trees for Pleasure and Profit is for anyone who enjoys being and working outdoors and is seeking a profitable hobby or small business venture. Robert Wray has updated this fourth edition to include the latest techniques and tools for harvesting trees, new methods of transport, the most...

Family Business Management provides an accessible overview of the core aspects of family business, with an international, practice-based perspective. Structured in four parts, the book covers key topics such as family firm goals, conflict management, human resources, strategy, financial...

On comprehensive guide to protecting organizations against the three most prevalent cybercrimes afflicting business today: piracy, espionage, and computer hacking Cybercrime and Business: Strategies for Global Corporate Security examines the three most prevalent cybercrimes afflicting today’s...

This is the first book to finally address the umbrella term corporate defense, and to explain how an integrated corporate defense program can help an organization address both value creation and preservation. The book explores the value preservation imperative, which represents an organization’s...

From New York Times bestselling author and economics columnist Robert Frank, a compelling book that explains why the rich underestimate the importance of luck in their success, why that hurts everyone, and what we can do about it How important is luck in economic success? No question more...

Are you ready to make your dreams come true? Michael Neill is widely recognized as one of the world's leading life coaches. His teachings have impacted everyone from housewives to CEOs and from gang members in prison to leaders at the United Nations. For the last decade, he has been sharing the...

Ever felt like you need an inspired action plan on how to step up? Stepping up could be about taking on your first leadership or management role. It could be about changing your career, or leaving employment to start up on your own. It could be about changing the way you run a team already under...