Sociometrics and Human Relationships translates the latest academic research into practical business strategies and techniques as well as actionable insights, providing a wealth of examples for social network analysis and predicting trends. Gloor illustrates how to improve organizational performance by optimizing communication and collaboration through email. Based on Collaborative Innovation Networks courses which have been taught for over a decade to students forming virtual teams across a number of universities, Gloor shows readers how to leverage virtual collaborative creativity in the Internet age, and helps them understand and apply the dynamics of online communication via a variety of tools. Gloor has also created a tool that analyses all types of social media such as: Twitter, Wikipedia, online blogs and Facebook as well as email or Skype logs to predict election outcomes, perception and strength of brands, customer and employment satisfaction, or fraudulent behavior. Gloor explains how to use his tool, Condor, to visualize, monitor and manage brands, products and topics online, as well as analyzing organizations through their email networks.
"Exploring how humans communicate and collaborate inside organizations through email, chat, videoconferencing, and face-to-face communication and outside organizations on online social media, Gloor describes algorithms and tools to find and support collaboration within and between organizations. In particular, he shows how the Condor software tool can mine electronic communications such as email, sociometric badges, telephone, chat, online meeting, Web/videoconferencing, and calendars, he says, then generate a broad range of structural, temporal, and content-based social network metrics that can be used to calculate and forecast real-world insights." - (protoview.com)
Формат: Скан PDf
"Exploring how humans communicate and collaborate inside organizations through email, chat, videoconferencing, and face-to-face communication and outside organizations on online social media, Gloor describes algorithms and tools to find and support collaboration within and between organizations. In particular, he shows how the Condor software tool can mine electronic communications such as email, sociometric badges, telephone, chat, online meeting, Web/videoconferencing, and calendars, he says, then generate a broad range of structural, temporal, and content-based social network metrics that can be used to calculate and forecast real-world insights." - (protoview.com)
Формат: Скан PDf
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